Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to 7game8 ("we," "us," "our," or "the Platform"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "the User") and 7game8 regarding your access to and use of the 7game8 website, mobile applications, and all associated gaming services (collectively, the "Services").

By registering an account, logging into the 7game8 platform, depositing funds, placing bets, or otherwise engaging with any aspect of the Services, you expressly agree to comply with and be bound by these Terms in their entirety. If you do not agree with any provision contained herein, you must immediately cease all use of the Platform and refrain from creating an account.

We reserve the right to amend, modify, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting to this page, and the "Last Updated" date at the top of this document will reflect the date of the most recent revision. Your continued use of the 7game8 platform following any such changes constitutes your acceptance of the revised Terms.

2. Eligibility and Account Registration

2.1 Age and Legal Capacity

To register for and use the 7game8 platform, you must meet the following eligibility criteria:

• You must be at least 21 years of age. This minimum age requirement is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and is strictly enforced.
• You must possess the legal capacity to enter into binding contracts under the laws of the Republic of the Philippines.
• You must be a resident of or physically located within the Philippines at the time of registration and during all gaming activities on the Platform.
• You must not be listed on any self-exclusion registry maintained by PAGCOR, 7game8, or any other gaming regulatory authority.
• You must not be employed by 7game8 or any of its affiliated companies, subsidiaries, or service providers, unless express written authorization has been granted.

By completing the registration process, you represent and warrant that all eligibility criteria have been satisfied and that all information you provide during registration is accurate, current, and complete. Providing false, misleading, or fraudulent information constitutes a material breach of these Terms and may result in immediate account suspension and forfeiture of funds.

2.2 Identity Verification (Know Your Customer / KYC)

In accordance with PAGCOR regulations and Philippine anti-money laundering laws, 7game8 is required to verify the identity of all users. You agree to provide the following documentation upon request:

• A clear, legible photograph or scan of a valid government-issued identification document bearing your photograph, full legal name, date of birth, and signature. Acceptable forms of ID include Philippine passports, driver's licenses, Unified Multi-Purpose ID (UMID), Postal ID, PhilHealth ID, SSS ID, or any other government-issued identification recognized under Philippine law.
• Proof of address, such as a recent utility bill, bank statement, or government correspondence displaying your full name and current residential address, dated within the last three months.
• Any additional documentation requested by 7game8 or required by PAGCOR to satisfy regulatory obligations, including but not limited to source of funds documentation or enhanced due diligence materials.

7game8 reserves the right to suspend gaming privileges, restrict withdrawals, or terminate accounts that fail to complete identity verification within a reasonable timeframe or that provide documentation determined to be fraudulent, altered, or otherwise unacceptable.

2.3 One Account Per Person

You are permitted to hold one (1) account on the 7game8 platform. Creating multiple accounts ("multi-accounting") is strictly prohibited and will result in the closure of all duplicate accounts and forfeiture of any balances, winnings, or bonus funds held in such accounts. 7game8 employs sophisticated detection systems to identify duplicate accounts based on personal information, device fingerprints, IP addresses, payment methods, and other indicators.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to:

• Choose a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) if offered by the Platform.
• Never share your login credentials with any third party.
• Immediately notify 7game8 Customer Support if you suspect unauthorized access to your account.

You acknowledge that you are fully liable for all activities conducted through your account, whether authorized by you or not. 7game8 will not be held responsible for any loss or damage arising from your failure to maintain account security.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

7game8 supports deposits via GCash, PayMaya, and major Philippine banking institutions including but not limited to BPI, BDO, Metrobank, and international card networks (Visa, Mastercard). The minimum deposit amount is PHP 100 (One Hundred Philippine Pesos). Maximum deposit limits may apply based on your account status and payment method.

All deposits are processed in Philippine Pesos (PHP). Deposits made in foreign currencies will be converted to PHP at the prevailing exchange rate at the time of transaction, and any associated currency conversion fees will be borne by you.

7game8 reserves the right to refuse or reverse any deposit that is suspected of being fraudulent, originating from illicit sources, or otherwise in violation of applicable laws or these Terms.

3.2 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the following conditions:

• Your account must have completed full KYC verification.
• You must have satisfied any applicable wagering requirements associated with bonuses or promotional offers.
• The withdrawal method must match the deposit method wherever possible, in accordance with anti-money laundering regulations.
• Minimum withdrawal amount is PHP 200 (Two Hundred Philippine Pesos).
• Withdrawal requests are typically processed within 15 to 30 minutes for GCash and PayMaya, and within 24 to 72 hours for bank transfers, subject to verification and security checks.

7game8 reserves the right to request additional verification documents or delay withdrawal processing if a transaction is flagged for security review, if unusual account activity is detected, or if required by law or regulatory authority.

3.3 Player Fund Segregation

In compliance with PAGCOR requirements, all player funds deposited with 7game8 are held in segregated bank accounts that are separate and distinct from company operational funds. This ensures that your deposited funds and winnings are protected and remain available for withdrawal at all times, regardless of the financial status of 7game8 as a corporate entity.

3.4 Fees and Charges

7game8 does not charge fees for deposits or withdrawals. However, your payment provider (e.g., GCash, PayMaya, or your bank) may impose its own transaction fees, currency conversion charges, or other service fees. You are responsible for any such third-party charges.

4. Bonuses, Promotions, and Wagering Requirements

4.1 Promotional Offers

From time to time, 7game8 may offer bonuses, free spins, cashback rewards, loyalty points, and other promotional incentives to registered users. All such offers are subject to specific terms and conditions that will be clearly stated at the time of the promotion. It is your responsibility to read and understand these terms before participating in any promotional offer.

4.2 Wagering Requirements

Bonus funds are typically subject to wagering requirements (also known as "rollover" or "playthrough" requirements) before they can be withdrawn as cash. Wagering requirements specify the total amount that must be wagered before bonus funds are converted to withdrawable cash. For example, a PHP 500 bonus with a 30x wagering requirement means you must wager PHP 15,000 before the bonus funds become withdrawable.

Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games, live casino games, and certain other game types may contribute at reduced rates (e.g., 10% to 20%) or may be entirely excluded. Full contribution rates are disclosed in the specific terms of each promotional offer.

4.3 Bonus Abuse

7game8 strictly prohibits bonus abuse, which includes but is not limited to: creating multiple accounts to claim the same bonus multiple times, exploiting software errors or game malfunctions to gain an unfair advantage, engaging in irregular betting patterns designed to circumvent wagering requirements, or any other conduct intended to manipulate promotional offers for fraudulent gain.

Any user found to be engaging in bonus abuse will have all bonuses, winnings, and associated funds confiscated, and their account will be permanently closed.

5. Responsible Gaming and Self-Exclusion

5.1 Commitment to Responsible Gaming

7game8 is committed to promoting responsible gaming practices and providing a safe, enjoyable entertainment environment for all users. We encourage all players to gamble responsibly, within their financial means, and to view gaming as a form of entertainment rather than a source of income.

5.2 Self-Imposed Limits

You may set deposit limits, session time limits, and loss limits directly within your 7game8 account settings. Once set, these limits will be enforced automatically by the Platform. Requests to increase limits are subject to a mandatory cooling-off period of at least 24 hours to ensure that such decisions are made with full consideration.

5.3 Self-Exclusion

If you feel that your gaming activity is becoming problematic or harmful, you may request self-exclusion for a period of 6 months, 1 year, or permanently. During the self-exclusion period, your account will be locked, and you will be unable to deposit funds, place bets, or access any gaming services. Self-exclusion requests can be submitted through Customer Support and will take effect immediately upon confirmation.

For additional support and resources, you may contact the Philippine Responsible Gambling Council or other organizations that specialize in problem gambling assistance. More information is av ailable on our Responsible Gaming page.

6. Prohibited Conduct

The following conduct is strictly prohibited on the 7game8 platform. Engaging in any prohibited conduct may result in immediate account suspension or permanent termination, forfeiture of all funds and winnings, reporting to PAGCOR and relevant law enforcement authorities, and civil or criminal legal action where applicable.

• Fraudulent Activity: Any form of fraud, including identity theft, use of stolen payment instruments, unauthorized use of another person's account, or misrepresentation of identity or financial information.
• Money Laundering: Using the 7game8 platform for any purpose connected to money laundering, terrorist financing, or any other illegal financial activity. 7game8 is required by law to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines.
• Cheating and Collusion: Using automated bots, scripts, software tools, or any technical means to gain an unfair advantage over other players or the house. Colluding with other players to influence game outcomes is equally prohibited.
• Exploitation of Software Errors: Deliberately exploiting bugs, glitches, or malfunctions in any game or the Platform itself. Any winnings derived from known software errors are void and subject to clawback.
• Abusive Behavior: Directing abusive, harassing, threatening, or offensive communications toward 7game8 staff, customer support agents, or other users of the Platform.
• Third-Party Account Use: Allowing any third party to access or use your 7game8 account, or accessing or using any account that does not belong to you.
• Unauthorized Commercial Use: Using the 7game8 platform for any unauthorized commercial purpose, including operating as an unlicensed agent or sub-agent to accept bets on behalf of third parties.

7. Intellectual Property Rights

All content on the 7game8 platform — including but not limited to the website design, layout, graphics, logos, trademarks, game interfaces, software, text, images, audio-visual materials, and all other intellectual property — is owned by or licensed to 7game8 and is protected under Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes, strictly in accordance with these Terms. You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any content obtained from the 7game8 platform without our express prior written consent.

8. Privacy and Data Protection

Your personal data is collected, processed, stored, and protected in accordance with 7game8's Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy, which forms an integral part of these Terms.

7game8 will never sell your personal data to third parties for commercial marketing purposes. We may share your data with PAGCOR, the AMLC, law enforcement agencies, and other regulatory bodies as required by law.

9. Limitation of Liability and Disclaimers

9.1 Service Availability

7game8 strives to maintain continuous, uninterrupted availability of the Platform. However, we do not guarantee that the Platform will always be available, error-free, or free from interruptions caused by maintenance, technical failures, network outages, or circumstances beyond our reasonable control (force majeure events). We shall not be liable for any loss, inconvenience, or damage arising from any period of downtime or service interruption.

9.2 Limitation of Liability

To the fullest extent permitted under applicable Philippine law, 7game8's total aggregate liability to you for any claim arising from or related to these Terms, the Platform, or the Services — whether in contract, tort, negligence, statutory duty, or otherwise — shall not exceed the total amount of funds deposited by you into your 7game8 account during the 30 days immediately preceding the event giving rise to the claim.

In no event shall 7game8 be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or other intangible losses, arising from your use of or inability to use the Platform, regardless of whether 7game8 has been advised of the possibility of such damages.

9.3 Game Outcomes

All game outcomes on the 7game8 platform are determined by independently certified Random Number Generator (RNG) software or, in the case of live dealer games, by physical game events conducted under documented procedures. 7game8 does not manipulate, influence, or pre-determine game outcomes. We are not liable for any loss suffered as a result of a game outcome that you consider to be unfair or contrary to your expectations.

10. Account Suspension and Termination

7game8 reserves the right, in its sole discretion, to suspend, restrict, or permanently close any user account at any time, with or without prior notice, for reasons including but not limited to:

• Breach of any provision of these Terms;
• Failure to complete or pass identity verification (KYC);
• Suspicion of fraudulent, illegal, or harmful activity;
• Account inactivity for a continuous period exceeding 12 months;
• Requirements of PAGCOR, the AMLC, or any other applicable regulatory or law enforcement authority;
• Technical, security, or risk management grounds as determined by 7game8.

Upon account closure, any verified, withdrawable balance remaining in your account — after deduction of any applicable charges or forfeited funds — will be returned to you via your registered payment method within a reasonable timeframe, subject to verification and regulatory requirements. Bonus funds and any winnings generated exclusively from bonus funds are not withdrawable upon account closure unless full wagering requirements have been met.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

11.2 Regulatory Oversight

7game8 operates under the regulatory authority of the Philippine Amusement and Gaming Corporation (PAGCOR). Disputes that cannot be resolved directly between you and 7game8 may be escalated to PAGCOR through its established complaint resolution procedures.

11.3 Internal Dispute Resolution

In the event of any dispute, complaint, or grievance arising from your use of the 7game8 platform, you agree to first contact 7game8 Customer Support and allow us a reasonable period of not less than 30 days to investigate and attempt to resolve the matter. 7game8 will acknowledge your complaint within 2 business days and provide a resolution response within 15 business days of receiving full details of the dispute.

12. Miscellaneous Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any specific game rules or promotional terms published on the 7game8 platform, constitute the entire agreement between you and 7game8 with respect to your use of the Platform and supersede all prior understandings, representations, warranties, and agreements relating to the same subject matter.

12.2 Severability

If any provision of these Terms is held by a court or regulatory authority of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible, without affecting the validity and enforceability of the remaining provisions.

12.3 Waiver

No failure or delay by 7game8 in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or remedy preclude any other or future exercise of the same or any other right, power, or remedy.

12.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms to any third party without the prior written consent of 7game8. 7game8 may assign or transfer its rights and obligations under these Terms to any affiliate, successor entity, or third party in connection with a merger, acquisition, or sale of all or substantially all of its assets, without your prior consent.

12.5 Language

These Terms are written in English. In the event of any inconsistency or discrepancy between the English version of these Terms and any translation, the English version shall prevail.